Services


MARKETING AND SALES

Medical and retail trained sales forces supporting our business partners to generate demand, realise sales and deliver optimal customer service.


With direct over 300,000 customer calls per month, our sales teams apply latest management and technology tools to translate these efforts into actual sales. These include the SCOPE methodology: Selling Concept Of Priority Execution to achieve most effective coverage as well as state of the art handheld applications. 

Customer Hotline 0800-ASKPZ (27579)
Customer hotline to receive feedback, which is recorded on-line and forwarded automatically to respective business managers. 


DISTRIBUTION AND LOGISTICS

Nationwide direct coverage of 30,000 customers:
 

Parazelsus Pakistan offers a nationwide distribution and regulatory compliant branch network, with power back-up facilities, headed by trained professional managers and in line with the population density and medical as well as commercial requirements. Throughout our network we offer fully compliant cold chain facilities. The current network of 13 Branches is being continuously improved and expanded to reach 20 by mid 2015 and to serve 30,000 direct accounts, a number which is rapidly increasing:
  • Karachi South
  • Karachi East
  • Hyderabad
  • Sukkur
  • Quetta
  • Multan
  • Faisalabad
  • Lahore
  • Islamabad
  • Peshawar
  • Sargodha
  • Gujranwala
  • Bahawalpur 

INFORMATION TECHNOLOGY

State of the art Oracle application with advanced Web-reporting application.

Oracle APEX Technology over a fully robust Linux environment. 100% secure and fully integrated real time Web reporting tool on Oracle platform. Data is available at root level – i.e. every invoice, sales data at product and customer level to monitor sales trend and inventory levels to review inventory requirement on a daily basis to make decision in timely manner is available in the database. Real time tracking of deliveries, collected cash and stock in the vehicles are monitored. 


Case study by Oracle:

http://www.oracle.com/us/corporate/customers/customersearch/parazelsus-pakistan-1-ebs-ss-2167270.html